What we do

ZELLIS is a leader in multichannel ecommerce solutions with specialist expertise in marketplaces, integrations and data management.  Located in Cebu, Philippines, our in-house team of ecommerce specialists has been curating and optimising product data for websites and marketplaces for some time.

After several years of hands-on experience, our Merchant Services Team are now available to extend the capabilities of your own staff by working to support your business exclusively.  When you’re short on time or patience to do what needs to be done, we are ready and waiting.


Filipino support workers or virtual assistants are widely employed by businesses around the world and are known for their patient, professional and persistent approach, as well as speaking English natively.  But our Merchant Services team goes far beyond typical VAs.  Having a ZELLIS Merchant Services Specialist on your team means you can tap into the knowledge, skills and expertise of the entire ZELLIS team, and all for a fraction of the cost of an equivalent employee in Australia.

What a ZELLIS Merchant Services Specialist can do for you:
  • Sourcing product information & data

  • Optimising product data for search rank

  • Editing and uploading product images

  • Implementing automotive parts fitment

  • Restructuring product categories

  • Setting up shipping rate tables

  • First responder customer support

  • Updating stock quantities and prices

  • Troubleshooting and resolving Neto issues

  • Monitoring reports & dashboards

  • Training you and your staff on using Neto

  • Managing listings on eBay, Amazon and Catch

  • Adding product atrributes/specifics

  • Managing eBay Marketing & Promotions

    ...and more

Each ZELLIS Merchant Services Specialist works exclusively for your business for an average of 40 hours per week, and will be available on call during the hours that you specify to attend quickly to any urgent tasks.  Non-urgent tasks may be undertaken outside of the regular hours, and may sometimes be undertaken by other members of the ZELLIS team to maximise efficiency and effectiveness.  You will communicate directly with your Specialist, and will also be able to speak with our experienced Merchant Services Team Leaders should the need arise. 


Speak with us today to find out how ZELLIS Merchant Services can give your business a real boost.

Our Merchant Services team in Cebu, Philippines

Merchant Services

© 2015-2020 ZELLIS

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